Terms and Conditions

Disclaimer: Our Terms and Conditions are meant to make our customers aware of our policy(s) and to protect our company.

  1. Expectations

    1. Dunaway Lawn Care, LLC strives to provide quality and timely work to the highest degree possible within reason.

    2. It is up to the customer to clearly define what they expect from our services, times of service (when possible), and any and all wants and expectations.

    3. Dunaway Lawn Care, LLC is not subjected to not meeting unclear expectations or wants, nor is Dunaway Lawn Care, LLC subjected to a customer’s dissatisfaction with the results if they are the best results Dunaway Lawn Care, LLC can achieve.

  2. Payments

    1. Payment arrangements will need to be established prior before service is started.

    2. All or a portion of the payment for a specific job may be needed prior before service is started.

    3. Payment forms included but are not limited to: Cash, checks to our business account (Dunaway Lawn Care, LLC), Venmo, PayPal, or QuickBooks account.

  3. Liability

    1. Dunaway Lawn Care, LLC is not responsible for pre existing damage, issues, or problems on the premises of the job sites nor for any damage caused by unrelated acts not committed by the owners and workers of Dunaway Lawn Care, LLC, including accidents.

    2. Dunaway Lawn Care, LLC only accepts liability to damages directly caused by the deliberate actions of the Owners and or employees.

  1. Customers Rights

    1. Customers have a right to be made aware to the most complete extent possible be made aware of the price they will be charged.

      1. With the exception in certain situations unforeseen costs may arise for the completion of the service to be achieved.

    2. Customers have a right to waive service prior to the service being started as long as in person or a phone call conversation has taken place seven (5) days before service has begun.

    3. Customers have a right to know before, during, and after photos and or videos may be taken, and posted on the media accounts associated with Dunaway Lawn Care, LLC and to the accounts of the owners of Dunaway Lawn Care, LLC. These posts will be seen by others and may be shared, viewed or listened to.

      1. These photos will strive to not contain the house address, number, or identifying features. However, accidental identifying features may be included in photos, videos, or posts.

  2. Dunaway Lawn Care, LLC Rights

    1. Dunaway Lawn Care, LLC retains the right to end service(s) with a customer during a service, prior to a service, or before a service has been completed for a number of reasons but not limited too:

      1. Lack of payment.

      2. Hostile work environment or conditions.

      3. Unreasonable expectations.

      4. Threatening words or acts made to the owners or workers of Dunaway Lawn Care, LLC.

      5. Dunaway Lawn Care, LLC reserves the right to be compensated for work that has been done to meet the expectations set forth on the Client Log/Estimate Sheet.

    2. Dunaway Lawn Care, LLC reserves the right to be compensated proportionally to the percentage of the job that has been completed as deemed so by the owners of Dunaway Lawn Care, LLC and made known to the customer with the right for the percentage of completion to be based of the Estimate Sheet or Client Log page whether in electronic or paper form.

    3. Dunaway Lawn Care, LLC retains the rights to give estimates based on but not limited to the following factors:

      1. Time in hours or minutes

      2. Degree of labor needed or difficulty to complete service

      3. Experience or mastery of work/service

      4. Hazards involved or subjected to while working